Returns & Refunds

We want you to love every Aura Grace experience.
Returns
If you’re not completely satisfied with your purchase, we’re here to help.
Returns are accepted within 14 days of delivery for unused items in their original condition.
Damaged or Incorrect Orders
If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery.
We’ll work with you to make it right as quickly as possible.
Refunds
Once your return is received and inspected, we’ll notify you about the status of your refund.
Approved refunds will be issued to your original payment method.
Questions?
If you need assistance, please visit our Contact page or email us anytime.
We’re always happy to help.